Shipping Policy


MojaKart promises world class shopping experience to our valued customers. Each packed product is hand checked by our shipping manager and a personal message is curated for each order. We ensure that our customers will receive their products on time in with complete MojaKart protection. Start filling your carts with goodies …


You can track your order status by calling us at +254 746 509 236.

We are currently developing a world class Mojakart GPS tracking site that will assist our customers to track their goods in real time. We are intending to launch this by Jan 2019.


We do not allow return of products if manufacturers’ seal have been tampered with. Packages once opened could not be returned. We may take the return if such returns fall under our defined return policy here.

We currently do not ship overseas. Sorry for the inconvenience. We will be starting this service soon.


We offer free delivery at a flat rate fee of Ksh 250 in Nairobi and its environs however it will cost you Ksh 350 for delivery to any other part of the country. There is NO charge if a customer decides to come and pick up the goods at our office on 9 Mogotio Road, Westlands, Nairobi, Kenya 00620.